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Just obtained an automated contact stating It will be in the subsequent two several hours ,an individual can be there. Maybe they will have the right carpet today....By no means under no circumstances never ever once again will I take advantage of Empire carpet, they're so baffled.
"Experienced Empire profits rep prevent by today. We where by proven the sixty% off along with the not on sale carpet. Well the 60% off was only .06 cents less expensive than the normal value carpet. Which the conventional cost carpet was better quality. We called the sale rep on it and we couldn't get a distinct straight reply.
But he missed a number around the Check out. So, Empire was stating that the Look at didn’t endure and the lender wouldn’t accept it. They also assumed that they weren’t acquiring compensated but I advised them that they ended up gonna receives a commission. We went forwards and backwards with that then they explained to me which i necessary to phone the bank, so I did. We went via that for three months and it was a hassle. So, they need to a pay back just a little better focus if they’re composing numbers down.
Ashley, the customer service manager from Seattle is actually a joke! An entire joke! Took a total of two supplemental days off from operate to supervise their screw up and never even a observe up from her to discover if The work was accomplished the right way. Ashley, you'll want to find a unique job path or question for more coaching, because you are oblivious on your career and title. I will shell out the remainder of my lifetime, if I even listed here the words and phrases empire flooring, I will make absolutely sure Not one person I am aware, even my enemies, that this can be a dishonest and fraudulent corporation. They say they assurance their operate. THEY DONT. You spend them in advance of they begin The work, then they flip you the hen! Individuals BEWARE!!!!
Luckily, I did not go as significantly down the rabbit hole as lots of the opposite reviewers, and far of that is thanks to those who left reviews to warn me. Thanks, fellas.
*Product sales Rep: 3 stars. Very nice and effortless, but instructed some untruths and did not completely observe by on self-mentioned action merchandise
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Hurtful remedy 1- Today will be the 4th set up appointment Empie missed. Every time they did which i had to take a day off from operate :( it is possible to think about how this impacted my position and I however don't have the carpet. two- They arrived once and they've put in Wooden rods with nails coming out (to hold the padding). Because they however haven't completed the set up for that padding however, the nails remain sticking out and it is actually a whole safety hazard.
Pricing is still much better than all rivals. They gouge you about the Preliminary estimate. They will drop the value 2-three moments. We appreciated the pricing and attempted to continue with payment. Salesman has not referred to as us again... Simply just dumb. Terrible business.
I'll provide the operate into the contractor that came this morning, or to one of several two contractors coming for bids subsequent week. I'm retired, and I don't have to dive into a business connection in order to get back again to work. I'm outdated, I'm knowledgeable, and I won't ever do almost any business enterprise with this particular company.
Right after All people remaining my partner invested two several hours fixing what was Erroneous with the entire "We found it this way." troubles: sliding closet doors for 2 rooms have been switched, nails ended up remaining, entrance actions to accommodate (we cleared the garage for them to experience to shield the front deck) ended up scratched, laundry bifold door wasn't even hooked up adequately on track just leaned up from the washing equipment, the doozy was a screw to the closet door observe was broken and in place of finding Yet another a person an individual made use of a nail instead. A desk click here drawer was broken. But keep in mind..."We observed it that way."
Crickets. I also knowledgeable them that Once i did return the call, I had been informed my ticket would now go to Warranty Repairs and they'd four organization days to obtain again to me. They didn't get back to me.